FAQ

Questions? We have answers!!

What is UB?
UB is a seamless online platform that connects individuals and businesses with trusted professionals in Healthcare, Education, Business, and Lifestyle services. Users can easily find, book, and consult experts anytime, anywhere.
How does UB work?
It’s simple! Just follow these three steps:
1️⃣ Search – Find a verified expert that fits your needs.
2️⃣ Book – Schedule an appointment with your preferred expert.
3️⃣ Consult – Connect via secure video, voice, or chat and receive expert advice.
How do I book an appointment?
Select your preferred expert, choose an available time slot, and confirm your booking by completing the payment. You’ll receive a confirmation with session details.
Can I reschedule or cancel a booking?
Yes! You can reschedule or cancel your appointment at least 24 hours in advance for a full refund. Late cancellations may be subject to fees.
What types of experts can I find on UB?
UB connects users with professionals in four main categories:
🔹 Healthcare – Doctors, therapists, nutritionists, and wellness coaches.
🔹 Education – Tutors, exam prep coaches, language instructors, and arts mentors.
🔹 Business – Accountants, lawyers, business consultants, and marketing experts.
🔹 Lifestyle – Career coaches, fitness trainers, personal development mentors, and more.
How do I know if a professional is qualified?
UB verifies all professionals through credential checks, background screening, and user reviews to ensure high-quality and reliable services.
Security & Privacy
Yes! UB uses advanced encryption technology to safeguard your personal data and ensure complete confidentiality.
Are my consultations private?
Absolutely. UB follows strict privacy policies, and all consultations are conducted in a secure and confidential environment.
What should I do if I have trouble accessing my session?
Ensure you have a stable internet connection. If the issue persists, contact UB Support for assistance.

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